MedMatch · Help center
We are here to help.
Questions about the companion app, privacy, or an interaction result? Start with the answers below. We will never ask you to send a prescription, medical record, or label photo by email.
What MedMatch is
MedMatch is an informational reference companion for reviewing medicines, supplements, and everyday products. It is not an emergency service, diagnosis tool, prescriber, or replacement for a licensed clinician.
Before you rely on a result
Check the exact product, ingredient, form, route, timing, and personal context. A missing result does not prove that a combination is safe. Ask your physician or pharmacist before starting, stopping, or changing a medicine.
Privacy and data controls
Read the complete explanation of saved context, retention, export, and deletion on our privacy page.
Read the privacy policy →Contact
For product support, include the app version and a short description of the issue. Do not include names, prescription numbers, health records, or other sensitive personal information.
support@getmedmatch.com